Privacy Policy
Effective Date: March 13, 2026
Last Updated: March 13, 2026
SLM (“we,” “us,” or “our”) operates the website https://slm.com (the “Site”) and related services (collectively, the “Services”).
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our Services.
1. Information We Collect
1.1 Information You Provide Directly
We may collect personal information that you voluntarily provide, including:
- Name
- Email address
- Account credentials
- Any information you submit through forms or communications
1.2 Information from Authentication Providers
If you sign in using a third‑party authentication provider (such as Google or Microsoft), we may receive:
- Your name
- Email address
- Profile picture (if provided)
- A unique provider identifier
We do not receive your passwords from these providers.
1.3 Automatically Collected Information
When you use the Site, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and usage activity
- Date and time of access
This information is used for security, diagnostics, and service improvement.
2. How We Use Information
We use personal information to:
- Provide and operate the Services
- Authenticate users and manage accounts
- Communicate with you regarding your account or support requests
- Improve performance, usability, and security
- Comply with legal obligations
3. How We Share Information
We do not sell personal data.
We may share information only:
- With service providers that help operate the Site (e.g., hosting, analytics, authentication)
- When required by law or legal process
- To protect the rights, safety, and security of SLM, our users, or others
All service providers are required to protect your data and use it only for authorized purposes.
4. Cookies and Tracking Technologies
We may use cookies or similar technologies to:
- Maintain authentication sessions
- Remember preferences
- Analyze site usage
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
5. Data Retention
We retain personal information only as long as necessary to:
- Provide the Services
- Meet legal, accounting, or security requirements
When data is no longer needed, it is securely deleted or anonymized.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, or misuse.
However, no system can be guaranteed to be 100% secure.
7. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Object to or restrict certain processing
Requests can be made using the contact information below.
8. Data Deletion and Account Removal
You may request deletion of your account and associated personal data by:
- Contacting us at privacy@slm.com
- Or using any account deletion features provided within the Service
We will process deletion requests in accordance with applicable laws and retention requirements.
9. Children’s Privacy
The Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.
10. International Users
If you access the Services from outside the United States, your information may be processed and stored in the United States or other jurisdictions where our service providers operate.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact:
SLM
Email: privacy@slm.com
Location: Arizona, United States