Terms of Service

Effective Date: March 13, 2026

Last Updated: March 13, 2026

These Terms of Service (“Terms”) govern your access to and use of https://slm.com and any related services (collectively, the “Services”) operated by SLM.COM (“we,” “us,” or “our”).

By accessing or using the Services, you agree to be bound by these Terms.

1. Eligibility

You must be at least 13 years old to use the Services.

By using the Services, you represent that you meet this requirement and have the legal capacity to enter into these Terms.

2. Account Registration and Authentication

To access certain features, you may be required to create an account or authenticate using a third‑party provider (such as Google or Microsoft).

You agree to:

1. Provide accurate and current information
2. Maintain the security of your account
3. Notify us promptly of any unauthorized access

You are responsible for all activity that occurs under your account.

3. Acceptable Use

You agree not to use the Services to:

1. Violate any applicable laws or regulations
2. Infringe intellectual property or privacy rights
3. Transmit malicious code, malware, or harmful content
4. Interfere with or disrupt the Services or infrastructure
5. Attempt unauthorized access to systems or data

We reserve the right to suspend or terminate access for violations of these rules.

4. Intellectual Property

All content, software, and materials provided through the Services are owned by or licensed to SLM and are protected by applicable intellectual property laws.

You are granted a limited, non‑exclusive, non‑transferable right to use the Services solely for their intended purpose.

5. User Content

If you submit content to the Services:

1. You retain ownership of your content
2. You grant SLM.COM a limited license to host, store, and process the content solely to operate and improve the Services

You are responsible for ensuring you have the rights to any content you submit.

6. Third‑Party Services

The Services may integrate with or link to third‑party services (including authentication providers).

SLM.COM is not responsible for:

1. Third‑party content or services
2. Availability, accuracy, or security of third‑party platforms

Your use of third‑party services is governed by their own terms and policies.

7. Availability and Changes

We may:

1. Modify, suspend, or discontinue any part of the Services
2. Update features or functionality
3. Impose limits on usage

We do not guarantee uninterrupted or error‑free operation.

8. Termination

We may suspend or terminate your access to the Services at any time:

1. For violations of these Terms
2. To comply with legal obligations
3. To protect the security or integrity of the Services

You may stop using the Services at any time.

9. Disclaimer of Warranties

The Services are provided “as is” and “as available.”

To the maximum extent permitted by law, SLM.COM disclaims all warranties, express or implied, including:

1. Merchantability
2. Fitness for a particular purpose
3. Non‑infringement

10. Limitation of Liability

To the maximum extent permitted by law, SLM.COM shall not be liable for:

1. Indirect, incidental, special, or consequential damages
2. Loss of data, profits, or business opportunities

Our total liability shall not exceed the amount paid (if any) by you to SLM.COM in the 12 months preceding the claim.

11. Dispute Resolution and Binding Arbitration

11.1 Informal Resolution First

Before initiating arbitration, you agree to contact us at legal@slm.com and attempt to resolve the dispute informally.

We will make a good‑faith effort to resolve disputes within 30 days.

11.2 Binding Arbitration

If a dispute cannot be resolved informally, any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved by binding arbitration, rather than in court, except as noted below.

Arbitration will be conducted:

1. By a single arbitrator
2. Under the rules of the American Arbitration Association (AAA) or a comparable arbitration body
3. In Arizona, unless the parties agree otherwise

Judgment on the arbitration award may be entered in any court with jurisdiction.

11.3 Waiver of Jury Trial and Class Actions

You and SLM waive any right to a jury trial.

You agree that disputes will be resolved on an individual basis only, and not as part of a class, collective, or representative action.

11.4 Exceptions

Either party may bring claims in small claims court if the claims qualify.

Either party may also seek injunctive or equitable relief for misuse of intellectual property or unauthorized access to the Services.

12. Indemnification

You agree to indemnify and hold harmless SLM.COM from any claims, damages, or expenses arising from:

1. Your use of the Services
2. Your violation of these Terms
3. Your violation of any applicable law or rights of others

13. Governing Law

These Terms are governed by the laws of the State of Arizona, without regard to conflict of law principles.

14. Changes to These Terms

We may update these Terms from time to time.

Changes will be posted on this page with an updated effective date. Continued use of the Services constitutes acceptance of the updated Terms.

15. Contact Information

If you have questions about these Terms, contact:

SLM.COM

Email: support@slm.com

Legal Inquiries: legal@slm.com

Location: Arizona, United States